Brief

Bruntwood are a family-owned and run property company with a multi faceted portfolio encompassing a high quality service delivery in all areas of their business.

Bruntwood have over 100 properties across four UK cities providing high quality office space and retail premises to companies across a range of different business sectors.

ANSA were proud to be charged with comprehensively managing and maintaining the lift stock throughout the Bruntwood portfolio; consisting of original equipment in listed buildings through to state of the art new installations in the North of England from Birmingham upwards and across the entire M62 Northern corridor.

Process

ANSA on a daily basis dedicates man-power and exceedingly high levels of effort to manage and maintain the Bruntwood portfolio to the best of our abilities.

Throughout our working day the focus is on minimising negative impact to customers whilst pursuing measured goals via mutually agreed KPI’s.

Bruntwood’s main concern is the happiness of their clients which we strive to ensure is of a high level at all times. Maintaining not only the lifts but a consistency of service, added value to the client and a unique understanding of customer service expectations is paramount and demonstrated daily.

Result

Through both Bruntwood and ANSA’s keen efforts to keep the customer happy the outcome is inevitable. A client/customer relationship built on a healthy and mutual respect, an ongoing quest for improvement and a synergy which ANSA would consider to be unrivalled throughout the industry.

ANSA have developed a long standing relationship spanning over 15 years of parallel service delivery mirroring the brand, the values and ethos of Bruntwood.

Brief

Sovereign House in Leeds is a five-storey office block which was originally served by two Express Lifts of 1970’s origin. Following full consultation, the client decided upon full replacement of the original basement drive lifts.

The specification called for Machine-Roomless (MRL) format for the new installations and the site demanded a high-quality finish combined with a robust and reliable service.

The client confidently appointed ANSA as the principal contractor charged with delivering a full turnkey solution. In order to minimise any negative customer impact all works were scheduled to be executed outside normal working hours and one lift needed to remain in service at all times.

Process

ANSA completed the removal of the original lifts and the first challenge arose. ANSA had to ensure the shaft dimensions fully complied with the Lift Regulations 1997 and all aspects of EN81-1.

Engaging our own specialist builders, the shaft capstone was removed and made good to accept the new installations. Selecting a components package from our key suppliers ANSA progress to install a duplex pair of 8 person 630Kg MRL lifts on time, on budget and with minimal disruption of the buildings occupants.

Result

The end result was a top quality production, designed and built to last, featuring high-end durable finishes, generically available components and flexibility for future maintenance.

ANSA were successful in the completion of all works outside of normal working hours and kept one lift in service at all times therefore successfully ensuring any negative impact for the customers was kept to an absolute minimum.

ANSA were incredibly proud of the hard-work demonstrated by all engineers involved and the finished product reflected the effort made by all.

Brief

Here at Hornchurch Court, ANSA were commissioned to work in partnership with the tenant committee, the landlord and fund managers to deliver a quality and effective solution to an issue which had been causing daily disruption to resident’s lives.

Prior to our involvement the existing two passenger lifts served odd and even floors respectively. This would mean that some residents were having to travel to a floor above or below there residence to then have to use the stairs, some with children, prams and shopping in tow.

Process

The agreed solution was to carry out full replacements of the existing lift controls, utilising energy efficient friendly and intelligent systems.

Structurally we were to open up all floors and provide a full duplex service—effectively doubling the service provision and greatly improving the overall service.

To add to this, full car interior replacements were instructed to meet DDA/EN81-70 to a high quality standard along with upgrading the entire installation to meet EN81 part 1, BS7255 and PUWER. All this completed whilst causing minimum disruption to the occupants of Hornchurch Court.

Result

Once the project had been completed, ANSA had transformed a tedious task for the residents to an easy, stress-free journey from the main entrance to their home.

From the original ‘skip’ stop lifts with every other floor blocked to an all-floors, high quality and reliable lift system fit for purpose that resulted in everyone from the residents, to the landlord to us being very happy with the outcome.